Monthly Archives: August 2021

eConsult Update

eConsult is for clinical matters only. 
 
We can deal with non-clinical queries and prescription requests more efficiently if you send them to: 
  • Prescription requests – to our prescription e-mail:  broccg.prescriptionrequests.stjamespractice@nhs.net
  • Non-clinical queries (requests for immunisation records, changing an appointment, patient access ID requests etc) – to our practice e-mail: broccg.stjamespractice@nhs.net
In order to offer the optimum patient safety and satisfaction, we are making changes to our eConsult service, which will now be accessible from Monday – Friday 8am – 6.30pm.
Outside those hours you can still seek medical advice via the NHS 111 service by telephoning 111 or visiting their website NHS 111 online.

Thank you for your patience and understanding.