All posts by Virna Moran

Urgent Treatment Centres and Emergency Departments

Please note that Urgent Treatment Centres and Emergency Departments in Bromley are currently experiencing significant demand. If you have an urgent but non-life-threatening medical need, please use the NHS 111 website first https://111.nhs.uk/  rather than going straight to A&E. NHS 111 can book you in to be seen safely in A&E, Urgent Treatment Centres, GP surgeries, pharmacies, emergency dental services and walk-in clinics. Contacting NHS 111 first will also help the NHS to keep you safe by maintaining social distancing and ensure that you receive the right care in the right place, in a more timely and safe way. However, you should still dial 999 if you have a life-threatening illness or injury.

For further advice on when to visit urgent care centres or emergency departments please click the links below:

When to visit an urgent treatment centre

When to visit an emergency department

eConsult Update

eConsult is for clinical matters only. 
 
We can deal with non-clinical queries and prescription requests more efficiently if you send them to: 
  • Prescription requests – to our prescription e-mail:  broccg.prescriptionrequests.stjamespractice@nhs.net
  • Non-clinical queries (requests for immunisation records, changing an appointment, patient access ID requests etc) – to our practice e-mail: broccg.stjamespractice@nhs.net
In order to offer the optimum patient safety and satisfaction, we are making changes to our eConsult service, which will now be accessible from Monday – Friday 8am – 6.30pm.
Outside those hours you can still seek medical advice via the NHS 111 service by telephoning 111 or visiting their website NHS 111 online.

Thank you for your patience and understanding.

Appointment Information Update

Dear Patients,

You may have seen on the news that from Monday 17th May, doors at GP Practices are ‘re-opening’.  As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available to those who need them.   This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread.

GP practices are being encouraged to offer patients a choice of whether they would like a remote or face to face consultation.  However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe.  As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing.  We are facing unprecedented demands to our services and will need to continue to adjust how we use our clinicians’ time to best support our patients – particularly those who need us the most.

We will keep you updated as soon as we are clear about how we can re-open our reception areas safely.  Thank you for your support.

St James Practice

COVID-19 Vaccine: Please DO NOT contact the Surgery – the NHS will get in touch when it’s your turn to be vaccinated

The vaccine may not be given at your GP Practice but at another local vaccination service 

The first phase of the NHS COVID-19 vaccination programme has begun. However, initially the vaccination will be prioritised for those over 80, care home workers and residents, and frontline health and care staff. These vaccinations will be delivered through a limited number of Hospital and GP Hubs. See this leaflet explaining who was chosen for the first group and why.

If you are in a priority group, when it is the right time, you will receive an invitation to come forward for your vaccination.  For most people this will be a letter (some might receive a call or a text), either from the practice or the national NHS. This letter will include all the information you will need to book appointments, including your NHS number.

This is going to be a long-term programme and it will likely take until at least Spring before all high-risk groups have been offered a COVID-19 vaccine. 

Please help us and do not contact the practice or other NHS services to get an appointment for a COVID vaccination until you get this letter.   Please also continue to follow the national guidance to control the virus and save lives.

Information on the vaccine is available on www.selondonccg.nhs.uk/what-we-do/covid-19/

Priority Cohort Sequence

  1. Older people’s care homes residents and staff
  2. People 80 years of age and over, and healthcare and social care workers
  3. People 75 years of age and over
  4. People 70 years of age and over
  5. People 65 years of age and over
  6. Adults under 65 years of age at high risk due to medical conditions
  7. Adults under 65 years of age at moderate risk due to medical conditions
  8. People 60 years of age and over
  9. People 55 years of age and over
  10. People 50 years of age and over

Key workers, and the rest of the population