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Practice Charter

All members of the practice primary care team are committed to achieve high quality services for you, our patients. We do everything we can to keep you healthy. We will treat you as an individual and make every effort to respect your personal beliefs. We will also try to ensure that you have easy access to the services you use and that you understand the care and treatment we offer. In return for these standards we ask that you take responsibility for your side of the bargain.

Access to medical records

You have the right to access your medical records in accordance with the Access to Records Act 1990. Please put your request in writing to your GP.

Your Local Clinical Commissioning Group (for general enquiries)

NHS Bromley Clinical Commissioning Group

1st Floor
Beckenham Beacon
379 Croydon Road

Main Reception: 01689 866544


Patient Advice & Liaison Service (PALS ) for patient support

For free confidential advice or information on primary care health services in Bromley, phone NHS England Primary Care PALS on 0300 311 2233 or email

For the contact details for other PALS please see the Bromley CCG website.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

Your Neighbourhood Professionals. Just a Click Away!
138 Croydon Road, Beckenham, Greater London, BR3 4DG
  • Telephone 020 8650 0568
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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